Terms & Conditions

Last updated: 28 August 2026

These Terms & Conditions govern your use of the website operated by THAT STREET PTY LTD (ABN 67 677 619 439) trading as That Street Buyers Agents (“That Street”, “we”, “us” or “our”).

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, you should not use the website.

1. About That Street

That Street Buyers Agents provides property buying and buyer advocacy services, including full buyer advocacy, property searching, private negotiation, auction bidding and related property purchasing assistance.

Our principal website is thatstreet.com.au.

Our contact details are:

That Street Buyers Agents
THAT STREET PTY LTD
ABN 67 677 619 439
242 Sydney Road, Brunswick VIC 3056
jason@thatstreet.com.au
0452 421 994

2. Website information

The information available on this website is provided for general information purposes only.

While we take reasonable care to ensure information is accurate and current, property markets, prices, availability, regulations and other circumstances can change quickly.

We do not warrant that all information on the website will always be complete, accurate, current or suitable for your particular circumstances.

You should not rely solely on information contained on this website when making a property, financial, legal, taxation or investment decision.

3. No personal advice through the website

Information published on the website does not, by itself, constitute personalised property, financial, investment, legal, taxation, lending or accounting advice.

Any comments about property values, market conditions, potential capital growth, rental performance, investment suitability or similar matters are general in nature unless expressly provided to you as part of an agreed professional service.

Before entering into a property transaction, you should obtain appropriate independent advice where relevant, including legal, conveyancing, finance, building, pest, taxation or financial advice.

4. Property information

Property information may come from a range of sources, including:

real estate agents;
vendors and their representatives;
property listing platforms;
government and industry databases;
publicly available records;
third-party data providers; and
other market participants.

We may not independently verify every piece of third-party information published or referred to through the website.

Property availability, asking prices, sale prices, off-market opportunities and market conditions can change without notice.

Nothing on the website constitutes a guarantee that a particular property will remain available or that That Street will be able to secure a particular property for you.

5. No guarantee of outcomes

Property purchasing involves circumstances that are outside our control.

We do not guarantee:

that you will secure a particular property;
that an off-market property will become available;
a particular purchase price;
that a property will increase in value;
any particular rental return;
future market conditions;
finance approval;
the outcome of an auction or negotiation; or
a particular timeframe for purchasing a property.

Any examples, case studies, testimonials, past purchases or previous client outcomes shown on the website are illustrative only.

Past results are not a guarantee of future outcomes.

6. Engaging That Street

Using this website, submitting an enquiry or speaking with us does not automatically create a client relationship.

If you engage That Street to provide buyer advocacy, negotiation, auction bidding or another professional service, that engagement may be governed by a separate written agreement.

That agreement may contain additional terms relating to matters such as:

the scope of our services;
client responsibilities;
fees;
payment terms;
authority to act;
termination;
confidentiality;
property search parameters; and
other conditions specific to the engagement.

Where there is an inconsistency between these website Terms & Conditions and a signed client agreement, the client agreement will prevail in relation to the professional services covered by that agreement.

7. Fees and pricing

Any prices or fees displayed on the website are provided for general information and may represent starting prices or particular service packages.

Prices are in Australian dollars.

GST treatment will be as stated on the relevant page, proposal or client agreement.

We may update our pricing, service packages and inclusions from time to time.

The final fees applying to an engagement will be those agreed with you before or when you formally engage That Street.

8. AML/CTF and identity verification

Australian anti-money laundering and counter-terrorism financing laws may require That Street to undertake customer due diligence and other verification activities when providing certain real-estate services.

Where required, we may ask you to provide information or documentation relating to matters including:

your identity;
beneficial ownership or control;
the identity of persons acting on your behalf;
the nature and purpose of a transaction;
your source of funds or source of wealth; and
other information required to satisfy our legal and regulatory obligations.

We may be unable to commence or continue certain services if information required by law is not provided or cannot be satisfactorily verified.

We may also be required by law to retain information or make reports to AUSTRAC or another government authority.

Nothing in these terms requires us to disclose whether a report has been or may be made where disclosure is prohibited by law.

9. Third-party professionals

As part of a property purchase, you may deal with third parties such as:

selling agents;
conveyancers;
solicitors;
mortgage brokers;
lenders;
building inspectors;
pest inspectors;
valuers;
accountants; or
other property professionals.

Unless expressly agreed otherwise, these third parties are independent of That Street and are responsible for their own services.

If we introduce or recommend a third-party provider, you remain responsible for deciding whether that provider is appropriate for you.

That Street is not responsible for the acts, omissions, advice or services of independent third-party providers.

10. Testimonials and previous purchases

The website may contain client testimonials, reviews, property purchases, photographs, transaction information or other examples of our previous work.

Testimonials represent the experience or opinion of the relevant individual and should not be interpreted as a guarantee that another client will obtain the same result.

Property information relating to previous transactions may also reflect circumstances at the time of that transaction and may no longer represent current market conditions.

11. Intellectual property

Unless otherwise indicated, the website and its contents are owned by or licensed to That Street.

This includes:

text;
branding;
logos;
graphics;
photographs;
videos;
page layouts;
website design;
written content; and
other materials.

You may access and use the website for personal and non-commercial purposes.

You must not reproduce, republish, distribute, modify, scrape, commercially exploit or create derivative works from substantial parts of the website without our prior written permission, except where permitted by law.

Third-party trademarks and content remain the property of their respective owners.

12. Acceptable use

You must not use the website:

for any unlawful or fraudulent purpose;
to interfere with the operation or security of the website;
to introduce malicious software or harmful code;
to attempt to gain unauthorised access to our systems;
to collect information about other users without authority;
to impersonate another person;
to submit false or misleading information; or
in a manner that infringes another person's rights.

We may restrict or block access to the website where we reasonably believe these terms have been breached.

13. Third-party websites and services

The website may contain links to websites, applications or services operated by third parties.

These links are provided for convenience only.

Unless expressly stated otherwise, we do not control or endorse third-party websites and are not responsible for their content, security, availability or privacy practices.

Your use of third-party websites is subject to their own terms and policies.

14. Website availability

We aim to keep the website available and functioning correctly but cannot guarantee uninterrupted access.

We may change, suspend, remove or update all or part of the website without notice.

The website may occasionally be unavailable because of maintenance, technical problems, service-provider outages, security issues or circumstances beyond our reasonable control.

15. Australian Consumer Law

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any right, guarantee, condition or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable legislation.

Where a statutory right or consumer guarantee applies, these terms are to be interpreted subject to that right or guarantee.

16. Limitation of liability

To the maximum extent permitted by law, That Street is not liable for loss or damage resulting from:

reliance solely on general information published on the website;
inaccurate information supplied by a third party;
changes in property prices or market conditions;
the availability or withdrawal of a property;
third-party websites or services;
interruptions or errors affecting the website; or
circumstances beyond our reasonable control.

Nothing in this section excludes liability that cannot legally be excluded.

17. Your responsibility

You are responsible for ensuring that information you provide to us is accurate and current.

You remain responsible for your final decisions concerning any property purchase, including whether to make an offer, bid at an auction, sign a contract or proceed with a transaction.

Where appropriate, you should review relevant contracts and property documentation with your solicitor or conveyancer before proceeding.

18. Privacy

Your use of the website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and disclose personal information.

19. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or legal obligations.

The current version will be published on this website and will take effect from the date shown at the top of the page.

20. Governing law

These Terms & Conditions are governed by the laws of Victoria, Australia.

You submit to the jurisdiction of the courts and tribunals of Victoria and any courts entitled to hear appeals from them.

21. Contact

If you have questions about these Terms & Conditions, please contact: